What We Do

We handle almost all analog, optical, magnetic and digital formats in house. Most popular formats we handle include: VHS, VHS-C, SVHS, WVHS, Video 8, Hi-8, Digital 8, BetaMax, DV, MiniDV, DVC, DVCPro, DVCPro HD, HDV, MicroMV, U-Matic, U-Matic SP, Betacam, Betacam SP, Betacam SX, Digital Betacam, MPEG IMX, XDCAM, HDCAM, D5 HD, HDCAM-SR, CD, DVD, MiniCD, MiniDVD, Blu-ray, Mini Blu-ray, HD DVD, LaserDisc and more. We handle all video standards – NTSC, PAL, SECAM, PAL-M, PAL-N.

Yes, we do everything in house. Your tape would not leave our facility. Aside for tape repair, which is done by an outside vendor, and upon which we advise to the customer.

It depends. We do not transfer any mass produced content that is copyright protected. Some exceptions would be content that is no longer mass produced and/or discontinued, or foreign content that can no longer be purchased. It must be for personal use and enjoyment only.

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In one word – experience. The longer answer is that today all consumer electronic devices are geared to HD, which has been around for over 10 years now. There is also currently a beginning of a trend to go to 4K, which is 4 times the resolution of HD. So in reality, it is very probably that you and your family and friends would enjoy your family videos on an HD viewing platform. Most TVs do a very bad job with internal up-conversion (up-scaling SD to HD). Most people who will do this at home without the proper broadcast tools will also not reach the same results. We are basically enabling you to enjoy and experience your family memories in the best possible way adjusted to today’s technology. Feel free to email or call us with any additional info.\r\n\r\n \r\n\r\nPlease also go HERE to learn more about SD to HD aspect ratio conversion

Our rule of thumb is that you do not want to buy any drives that you can find in the large retailers. Think of those mostly as disposable drives. Your VHS tape has lasted 30 years. Those drives will doubtfully last 5. That is a very important consideration. While not a direct advice, we like companies that make performance oriented drives – the kind that is being used by professionals for critical media. Some of the companies we like are: LaCie, G-technology, Glyph, CalDigit and a few others. We are a LaCie authorized reseller, however, any of these brands in our opinion are good. When it comes to your family memories, don’t buy the cheapest drive you can find. It really pays off to invest this one time in a much better quality product.

Yes, we handle EXT2 / EXT3. We currently do not handle EXT4.

We do offer 3 different NTSC to PAL (and vice versa) conversion options with different pricing. The reason for the different options is that not all costumers necessarily want to pay for the best possible quality, which requires using very expensive tools and making special arrangements, all of which are very time consuming. Regardless of the level of standard conversion, each option is of professional quality. Feel free to contact us with additional questions. Contact

In short – no. Let’s start that ProRes, which is a compression standard, has many flavors, going from the lowest quality of proxy to the highest quality of 4444 XQ, however, it is important to note that ProRes is still considered to be a lossy compression. When archival quality is desired, there are the uncompressed options, such as 8,10 and 12 bit RGB uncompressed video, as well as DPX, EXR, Tiff sequential files and others, which provide what is defined as “uncompressed trillions of colors” type of standard. Having said all that, given ProRes wide acceptance as a format on both Mac and PC systems, as well as the relative smaller file size and overall high quality image, it is probably one of the most popular and efficient formats out there, and should suffice for most users and purposes, including many professional uses. Feel free to contact us with additional questions. Contact

We handle 8mm, super 8mm, 9.5 mm, 16mm and super 16mm. We do not handle 35mm.

As of right now, we transfer all film in house, and intend on doing this for the foreseeable future.

As of right now, we transfer all film in house, and intend on doing this for the foreseeable future.

For PC and Linux users, we provide AVI files and for Mac users QuickTime ProRes.

Yes, we provide DVD and/or Blu-rays upon request.

Film, unlike older analog (and even digital) standard definition videos, is an optical medium. As such, it does not exist in, or conform to, any particular video resolution frame size. Think of film as video resolution independent or agnostic. Clearly, 8mm film has a much smaller optical resolution than 16mm, however, when you transfer film to HD, you are able to capture better and higher resolution and image quality per each pixel or line of video frame. If you transfer to SD, you are committing the transfer to a lesser picture resolution and quality forever. We strongly suggest that you consider only HD transfers for your film.

No, we leave each reel intact. We do not consolidate reels.

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We handle most popular audio formats, including audio cassette tapes (compact cassette), mini cassette tapes (mini-cassette), micro audio cassette tapes (microcassettes), vinyl album records (LP, 45, 12-inch LP), digital audio tape (DAT), DA88, CD, miniCD, ½” reel-to-reel (multitrack, magnetic tape), ¼” reel-to-reel (reel to reel audio tape) and others.

We sure do. Your audio media would never leave our facility.

Yes.

Yes. We can create most audio formats, such as AAC, AC3, Dolby AC3, PCM, MPEG-2 Audio, WMA and others. Additional charges may apply. Please contact us [here] with any questions about audio formats.

No. HR audio is backward-compatible, meaning that if your current home and internet system is limited to 48KHz and 8 or 16 bit, that is how it will be reproduced. With future changes in technology, HR will become more and more integrated into consumer electronics, and you will be able to benefit from it even more.

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We handle most popular photos, slides and negatives.

For photos we go up to 12800dpi and for slides and negatives up to 5300dpi, however, we can scan any resolution you want.

No, JPEG uses a lossy compression algorithm, meaning when you save as a JPEG image format you will never get the best quality. However, the quality is sufficient enough for most users and most purposes. Better formats would include TIFF and Targa (as well as others), but as image formats they are not as popular and are targeted more for professional use. Please contact us [here] with any questions about image formats.

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Since there are so many devices (smart phones, tablets and other mobile storage devices) in the market, we do not have a list of devices.

You can choose from a USB solid-state drive (such as a flash memory drive), DVD, high-performance drive, large external drive, LTO and even the cloud. You can also provide your own media. You can choose from a slideshow to a simple library of all of your images, movies and music.

The main benefit is long-term preservation. The ability to take photos and film movies on the various mobile devices is very ubiquitous with today’s super accessible technology. This means that most of us have a pretty large library of family videos stored on various devices. Those devices get obsolete very fast, with technology companies trying to get us to buy new devices every 1-2 years. The result is that without proper backup, some or even all of the media stored on devices could be simply lost forever. It is relatively easy to take your 30 years old VHS tape and digitize the entire picture. Transferring photos from your 10 year old phone, if you still have it, is probably going to be pretty difficult, if not impossible in some cases. That is why doing a proper device to computer file transfer is in our opinion the best way to preserve your family memories.\r\n\r\nPlease go HERE to read more about long-term storage.

Cloud storage, which is a marketing term for storing digital content across various computer servers (hopefully, it is not stored on an actual cloud 😉 ), certainly has many advantages, such as ease of, and instantaneous use and the ability to share. That is why we offer cloud storage solution for your costumers. Cloud storage is certainly not without its limitations. Cloud storage may be limited is size, especially for video files. It can get breached. There is always the risk of periods of inaccessibility and even of critical failure and loss. Again, the Cloud storage option is certainly great, which is why we are offering it, but it should never be exclusively relied upon for long-term storage purposes.\r\n\r\nPlease go HERE to read more about long-term storage.

We always encourage costumer participation, however, some of our packages may not include supervised editing as part of the price, so it’s always best to inquire. Please contact us here with any questions.

Yes, you will need to provide us with music, if you want music to be included. We can add royalty free music to your edited video, which may include additional charges for both editing and also music rights.

Of course.

We use a very high-caliber film and video restoration system that is being used for motion pictures. While normally this would be a very time-consuming, specialized labor intense and costly process, we offer custom automation features for both picture and sound that do not require as many human hours as normally would be required, therefore we can offer it at a much more affordable price. Our picture restoration capabilities include flicker, dust, scratches, hair, image stabilizing, video dropout removal, color balance, noise and grain reduction, sharpening and many more. Additional tools are available. Please contact us here to inquire and request a sample.

We have a fully customized Pro Tools system loaded with many high-end and versatile audio repair and restoration plug-ins that are used for motion picture and TV post-production work. We have trained Pro Tools and audio professionals on staff who know how to restore audio to its optimal quality using sound wave, spectral analyzers and highly intuitive EQs. Our sound restoration capabilities include corrective EQ, loudness, de-noise, de-click, de-clip, de-crackle, de-reverb, dialog repair and many more. Please contact us here to inquire and request a sample.

We have dedicated servers with fast and secure file transfer protocol systems that are far better than your standard FTP/SFTP. These accelerated file transfer protocols, guarantee delivery to a single or multiple recipients, with the ability to track each individual delivery and manually calibrate speed of delivery to each recipient. File size is virtually unlimited and the security and timeliness are guaranteed. Please note that we will not download and/or upload any content protected under the Digital Millennium Copyright Act (DMCA). Contact us here for more information.

Of course. Not only that, we can help with high quality encoding so that your files will look the best when viewed online.

Yes. We offer duplication up to a quantity of 500. We offer print on the DVD surface and jewel cases. We do not package DVDs with shrinkwrap and do not print inserts on packaging.

No. We recommend DVD It . Feel free to let them know you were referred by us.”

We offer a 300dpi and 600dpi document scanning option with OCR (optical character recognition) enabled. Please note that OCR can be disabled upon request.

We typically deliver the documents on a solid-state type drive and/or CD or DVD, depends on volume and size.

Optical character recognition basically converts text from a document, which the computer is able to recognize, and saves it as coded text, so that it can be copied, pasted and made searchable. That is an extremely powerful tool, and we highly recommend utilizing it. OCR doesn’t always work and doesn’t always work well. Cursive text, handwritten text and partially obscured text may not translate correctly or at all. OCR works very well with typed text. You can always request us to send you a sample scan of your documents before making your final decision.

We offer secure on-site shredding, on scheduled dates. We use a vendor that conducts the shredding on our site. The destruction of all documents is always 100% certified. All paper is then recycled.